Samsung Elevates Travel with SmartThings Find

Key Highlights

• Samsung partners with Turkish Airlines to launch Smart Tagged Baggage Service
• SmartThings Find enables passengers to track lost or delayed baggage using Galaxy SmartTag2
• The service aims to expand to other airlines and customer services beyond baggage management

The travel experience is about to get a significant upgrade, thanks to a new partnership between Samsung Electronics and Turkish Airlines. As the aviation industry continues to embrace digitalization, this collaboration marks a significant step forward in enhancing the overall travel experience. By leveraging SmartThings Find, a location-tracking service, passengers can now effortlessly track their luggage, reducing the stress associated with lost or delayed baggage.

Enhancing Travel Experience

The Smart Tagged Baggage Service, launched on December 1, utilizes Samsung’s Galaxy SmartTag2, a mobile accessory that helps users track the location of luggage and other items without built-in connectivity. This move reflects broader industry trends, where technology is being harnessed to streamline processes and improve customer satisfaction. With SmartThings Find, supported by a global network of over 700 million Galaxy devices, users can securely locate their belongings, including smartphones, tablets, smartwatches, earbuds, and items with Galaxy SmartTags attached.

How it Works

Some of the key features of the Smart Tagged Baggage Service include:

• Tracking lost or delayed baggage using Galaxy SmartTag2
• Registering a photo of luggage in SmartThings Find for easy identification
• Utilizing Bluetooth Low Energy (BLE) and ultra-wideband (UWB) technology for precise location tracking As Jaeyeon Jung, Executive Vice President and Head of SmartThings at Samsung Electronics, noted, “Samsung is expanding the SmartThings Find experience through partnerships across industries to help customers stay connected and at ease wherever they are.”

Future Expansion

The partnership between Samsung and Turkish Airlines is not limited to baggage management. The airline aims to extend the use of SmartThings Find to other customer services that benefit from location tracking. As Kerem Kızıltunç, Chief Information Technologies Officer at Turkish Airlines, stated, “We will continue to strengthen our industry leadership with technological collaborations that prioritize guest satisfaction and set new standards for the aviation industry.” With plans to collaborate with additional airlines, Samsung is poised to revolutionize the travel experience.

Conclusion

The partnership between Samsung and Turkish Airlines marks a significant step forward in enhancing the travel experience. By harnessing the power of SmartThings Find, passengers can enjoy a more convenient and streamlined journey. As the aviation industry continues to evolve, it will be exciting to see how this technology is integrated into other aspects of travel.

Source: Official Link